WHAT PEOPLE SAY
Helen
When we met in our home approximately a year ago, my husband and my circumstances had changed drastically and we were facing a frightening future which we had never contemplated, with insurmountable challenges.
With looming health issues, increasing difficulty dealing with stressful situations, navigating our way through the closure of our business, discovering the extent of debt incurred, making decisions regarding our personal lives and not knowing what to do, or how to go about addressing our financial problems, was overwhelming.
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From our first meeting, your experience and calm support was very reassuring and I gradually learnt to trust that you would do your utmost to assist us in every way possible.
Each time I have feared what seemed inevitable, your efforts and perseverance have changed the outcome, for which we cannot express our gratitude enough. The service you provide cannot be underestimated and we thank you for it most sincerely.
Patrick
For the first time, someone truly listened. I didn’t even know where to begin, but from that very first meeting, I felt like I wasn’t alone, like someone genuinely wanted to help.
Step by step, with someone advocating for me, the mountain of debt I carried was slowly brought down—until it reached zero.
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You cannot imagine the weight that lifted off my shoulders.
Today, I have a financial plan that actually makes sense. It's manageable. And for the first time in a very long time… I feel hopeful
Puna
I always had a budget but it was never written down but for the first time I was struggling to put food on the table. Working with the adviser they found that I was on the wrong benefit.
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The Supported Living Payment increased my food spend by $40 a week. I would never have known this if I hadn't reached out.
Sam
I couldn’t cope anymore.
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The constant phone calls, the door knocking—it felt like I had to hide.
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​Then I met with an adviser who asked all the right questions.
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We discovered that the Statute of Limitations should have already been applied by the creditor. Once it was, everything changed. The calls stopped. The knocks stopped.
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​I’ll never forget the kindness. I’m so very grateful.